Learn about how Blue KC protects your confidential information.
We each protect the integrity of confidential information at all times.
You should not disclose confidential information to persons outside Blue Cross and Blue Shield of Kansas City (Blue KC) unless they have a legitimate need for the information and they have been properly authorized by Blue KC management to receive it. In order to protect confidential information, you should take reasonable steps to ensure that it cannot be intentionally or inadvertently discovered by persons outside Blue KC. This requires you to take reasonable steps to safeguard confidential information, such as keeping confidential data in a secured location in your office or work area, and not discussing confidential information with co-workers in public areas such as elevators and taxicabs.
Confidential information includes information related to Blue KC’s business strategies and operations that have not been publicly released that might be of use to competitors, or harmful to Blue KC or its customers if disclosed. It consists of information such as pricing and financial data, marketing strategies, proprietary computer software, inventions, information about planned mergers or acquisitions, information about our fellow employees, and information about our subcontractors and vendors. It also includes Protected Health Information (PHI) such as medical records and other medical information, claims records, benefits records and other administrative data used by Blue KC the confidentiality of which is protected under state and federal law.