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    Government Investigations

    Learn about Blue KC’s willingness to cooperate with government investigations.
    We will cooperate with all government investigations and reasonable requests for information.

    From time to time, Blue Cross and Blue Shield of Kansas City (Blue KC) may be asked to cooperate with a government investigation, or to respond to a request for information from the government about how we conduct our business. The request may come through official channels from the government to Blue KC management, or you could be contacted individually by a member of an enforcement agency, such as the Federal Bureau of Investigation, the Office of Inspector General, or the Department of Justice.

    When Blue KC receives official requests for information or cooperation, it will notify you of your responsibilities and duties in connection with providing such information and cooperation. If you are contacted individually by government investigators and are asked to meet with them individually to discuss activities in connection with your employment by Blue KC, Blue KC requests that you immediately notify the Compliance or Legal Services Division and inform them that you have been contacted. Of course, the decision of whether to cooperate with their inquiry is up to you alone, and you will not be disciplined, punished, or otherwise retaliated against if you decide to do so. However, if you decide to speak with government investigators, be sure that you are accurate and truthful in all your answers to their questions, because if you are not, both you and Blue KC could be subject to criminal prosecution.

    Although Blue KC employees are free to cooperate individually with government investigators, you may not provide documents or data in any form or format, which belong to Blue KC or are in its custody and control, in response to a government request for information without first obtaining specific authorization from the Legal Services Division.

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    The glossary contains generalized definitions and examples related to healthcare coverage. The terms of your specific certificate or contract are binding and supersede any definitions and examples.

    If you have questions contact Customer Service.
    816-395-3558
    888-989-8842