To contact Customer Service or the foreign language line service, call the number listed on your member ID card.
Main Switchboard
| 816-395-2222 |
| |
Human Resources
| |
| Receptionist | 816-395-2737
|
Job Line
| 816-395-2725 |
| Fax | 816-395-2726 |
| | |
| Marketing | |
Blue KC Marketing Department
| 816-360-1000 |
Statewide Toll-Free
| 800-875-3596 |
| | |
St. Joseph and Sedalia Offices
| |
Statewide Toll-Free
| 800-822-2583 |
| | |
TDDY Machine
| 816-842-5607 |
| | |
Street Address
| |
Blue Cross and Blue Shield of Kansas City
| | |
One Pershing Square
| |
2301 Main Street
| |
Kansas City, MO 64108
| |
Mailing Claims
To mail in a claim, please use the address that corresponds to the appropriate health insurance plan.
BlueCare® HMO
P.O. Box 419163
Kansas City, MO 64141
Blue-Advantage® HMO
P.O. Box 419130
Kansas City, MO 64141
Blue-Advantage Plus Medicaid
P.O. Box 419130
Kansas City, MO 64141
Preferred-Care® PPO
P.O. Box 419169
Kansas City, MO 64141
Preferred-Care® Blue PPO
P.O. Box 419169
Kansas City, MO 64141
NASCO Claims
P.O. Box 419016
Kansas City, MO 64141-6016
FEP® Claims
P.O. Box 419016
Kansas City, MO 64141-9169
Mailing Payments
To mail in a payment for your premium, please use the appropriate address.
Employer Group Payment
P.O. Box 219451
Kansas City, MO 64121-9451
Direct Pay and Individual Member Payment
P.O. Box 219454
Kansas City, MO 64121-9454