Learn about Blue KC business hours and services and how to get your Blue KC questions answered.
What does Blue Cross and Blue Shield of Kansas City (Blue KC) offer?
Blue KC is a leader in the development of innovative managed care programs. Nearly one million members are enrolled in a wide range of group and individual insurance products, including two health maintenance organizations (HMO), two preferred provider organizations (PPO), a dental preferred provider organization, a Medicare supplemental insurance plan, and a Medicaid managed care program. To learn more about what we offer, visit the Need Insurance? section of our website or call 800-860-2227.
What is Blue KC's address?
The address of our main headquarters is One Pershing Square, 2301 Main, Kansas City, Missouri 64108.For the claims address specific to your health insurance plan, look on the back of your member ID card.
What are Blue KC's business hours?
Blue KC is open from 8 a.m. to 5 p.m. Central time.
What geographic areas does Blue KC cover?
Blue KC is proud to be the largest provider of health insurance plans in a 32-county area serving greater Kansas City and northwest Missouri.The Missouri counties covered are: Andrew, Atchison, Bates, Benton, Buchanan, Caldwell, Carroll, Cass, Clay, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Platte, Ray, Saline, St. Clair, Vernon, and Worth. We also serve Johnson and Wyandotte counties in Kansas.
What is Blue KC's mission statement?
"We will use our role as the leading health insurer to provide affordable access to healthcare and to improve the health of our members."
Who do I contact for questions about the plans Blue KC offers?
If you work for an employer that offers Blue KC health insurance plans, check with your Human Resources department or your group benefits administrator for more information about our plans.If your company does NOT offer Blue KC health insurance plans, have your group benefits administrator contact us for more information on what we offer.You may also contact a licensed agent at 800-860-2227 for questions.
To see what plans we offer and apply online for health insurance, visit the Need Insurance? section of our website.If you have questions as you look at our plan options, contact a Blue KC marketing representative at 800-860-2227. You may also call the Customer Service department at 816-395-2583 or 800-645-8346.
I am having trouble using the Blue KC website. Who can I contact for help?
Contact Us for help using this website.
What can I do if I have been denied coverage?
Unfortunately, there are times when we cannot offer you the coverage you desire. You do have other options, including coverage through your State's High Risk Pool. Please call the number on your letter for additional information. You also have the right to appeal our denial of coverage. If you wish to appeal, please print off the attached form and mail it to us at the address on the form.