Your Benefits Matter in a Crisis

Spring Issue

Detailed close-up of a dollar bill with George Washington wearing a surgical mask

The coronavirus has changed our way of life, and as you do your best to protect yourself and others, we’re doing our best to keep you well. Blue Medicare Advantage offers benefits to support you during the public health crisis and give you a greater peace of mind.*

  • COVID-19 Cost Share Protection – All costs associated with COVID-19 care including testing, treatment and hospitalization will be covered by your Blue Medicare Advantage plan.
  • COVID-19 Tests – A test for COVID-19 will be covered for free if your healthcare provider orders the test.
  • $0 Telehealth – A safe alternative to an in-person office visit. Consult with your healthcare provider from home via the phone or online video.
  • Blue KC Virtual Care App – If you need care and your doctor is not available, this app connects you with doctors via online video. Blue KC’s Virtual Care doctors have undergone additional training for COVID-19. Get the app on the Apple App Store, Google Play or visit
  • Companion & Caregiver Support – Are you feeling isolated due to the pandemic? Could you use a hand with daily tasks or a ride to the pharmacy? Papa is here to help. To learn more, call Papa at 888-905-8301 (TTY 711).
  • Mindful by Blue KC – A set of tools and resources to help you cope with stress, depression, isolation, substance use, and more. There’s a Mindful Advocate in your corner at all times. To talk, call 833-302-MIND (6463) or the behavioral health number on the back of your member ID card.
  • Transportation – Need a ride to a COVID-19 vaccination appointment? You can request one-way trips (number of trips varies by plan) to plan-approved locations within 50 miles of your pick-up. Transportation is available Monday through Saturday, 4 a.m. – 9 p.m. You are welcome to have a friend or family member with you on the ride. Transportation is provided by American Logistics (ALC). Call ALC Customer Service at 1-833-886-8663 (TTY 711) Monday through Friday, 8 a.m. – 5 p.m. Schedule your ride at least two business days in advance.

*Benefits vary by plan.