Support and
resources
Void/billing errors, corrected claims, overpayment or allowable questions.
Appeals, claims, credentialing, prior authorization and more.
Looking for more?
Blue KC provider hotline
Blue Cross and Blue Shield of Kansas City
PO Box 419169
Kansas City, MO 64141
Blue KC headquarters
1400 Baltimore Avenue
Kansas City, MO 64105
Claims and inquiries
Med Supp provider paper claims & written inquiries
Blue KC Med Supp
Attn: Government Programs
PO Box 410080
Kansas City, MO 64141
ACA/IFP/QHP provider paper claims & written inquiries
Blue Cross and Blue Shield of Kansas City
Attn: ACA/IFP/QHP
PO Box 411408
Kansas City, MO 64141
Portal support
Prior authorization / Pre-determination
View prior authorization requirements and submit requests with your provider portal account.
Portal account and password support
We’re here to help you create your online provider portal account, unlock your account and reset your password.
BlueCard
A dedicated team partnering with other Blues plans to support members receiving out-of-area care.
BlueCard provider hotline
BlueCard eligibility
Email: Dental@BlueKC.com
MedSupp Provider Support: 888-890-4423
ACA Provider Support: 866-859-3822 (TTY:711)