{"id":12531,"date":"2026-03-04T16:10:17","date_gmt":"2026-03-04T21:10:17","guid":{"rendered":"https:\/\/www.bluekc.com\/blueprint\/?p=12531"},"modified":"2026-03-04T16:20:28","modified_gmt":"2026-03-04T21:20:28","slug":"participant-resource-center","status":"publish","type":"post","link":"https:\/\/www.bluekc.com\/blueprint\/employers\/community-employers\/participant-resource-center\/","title":{"rendered":"Participant Resource Center"},"content":{"rendered":"\n<p>Welcome to the Participant Resource Center &#8211; your hub for Blue KC health plan tools, materials and information. The materials below are designed for you to easily find, download and share helping you communicate clearly, support your participants and simplify plan administration. <\/p>\n\n\n\n<p>The materials provided in the resource center offer an overview of available programs and services. Because each plan is unique, refer to your group\u2019s plan documents for full and accurate benefit information.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>GETTING STARTED<\/strong><\/h1>\n\n\n\n<p>Your Member Account on MyBlueKC.com &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Your-Member-Account-on-MyBlueKC.com_.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>What to Expect on Your Explanation of Benefits (EOB) &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/What-to-Expect-on-Your-Explanation-of-Benefits-EOB.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>MyBlueKC Mobile App &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/MyBlueKC-Mobile-App.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Knowing Where to Go for Care Starts Here &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Where-to-Go-for-Care.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Opt-In to Text Messaging &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Opt-In-to-Text-Messaging.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Find a Doctor or Hospital &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Find-a-Doctor-or-Hospital.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Virtual Care &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Virtual-Care.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Blue Cross Blue Shield Global Solutions &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/11\/Blue-Cross-Blue-Shield-Global-Solutions-Member-Guide-Flyer.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Getting the Most Out of Your Preventive Care &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Getting-the-Most-Out-of-Your-Preventive-Care.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Maternity Support Right From the Start &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Maternity-Support.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Blue365\u00ae &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Blue365.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Chronic Condition Management &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Chronic-Condition-Management.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Blue KC Care Management App &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Care-Management-App.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Diabetes Self Management &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Diabetes-Self-Management-Livongo.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br><br>Su cuenta de miembro de MyBlueKC.com &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Your-Member-Account-on-MyBlueKC.com_es-US.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Qu\u00e9 esperar de su Explicaci\u00f3n de Beneficios (EOB) &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/What-to-Expect-on-Your-Explanation-of-Benefits-EOB_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Aplicaci\u00f3n m\u00f3vil MyBlueKC &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/MyBlueKC-Mobile-App_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Para saber a d\u00f3nde ir para recibir atenci\u00f3n, comience aqu\u00ed &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Where-to-Go-for-Care_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Suscripci\u00f3n a las notificaciones por mensaje de texto &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Opt-In-to-Text-Messaging_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Busque un m\u00e9dico u hospital &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Find-a-Doctor-or-Hospital_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>La atenci\u00f3n virtual &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Virtual-Care_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Blue Cross Blue Shield Global Solutions &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Blue-Cross-Blue-Shield-Global-Solutions_Spanish.pdf\">Ver y descargar<\/a><br>C\u00f3mo aprovechar al m\u00e1ximo su atenci\u00f3n preventiva &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Getting-the-Most-Out-of-Your-Preventive-Care_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Apoyo de maternidad desde el principio &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Maternity-Support_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Blue365\u00ae &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Blue365_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Manejo de afecciones cr\u00f3nicas &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Chronic-Condition-Management_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Aplicaci\u00f3n Blue KC Care Management &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Care-Management-App_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Automanejo de la diabetes &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Diabetes-Self-Management-Livongo_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>BEHAVIORIAL HEALTH SERVICES<\/strong><\/h1>\n\n\n\n<p>Behavioral Health Services &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/09\/Behavioral-Health-Services.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">View and Download<\/a><br>Mindful by Blue KC &#8211; View and Dowload<br><br>Servicios de salud conductual &#8211; <a href=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2025\/12\/Behavioral-Health-Services_Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ver y descargar<\/a><br>Mindful by Blue KC &#8211; Ver y descarger<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>VIRTUAL CARE<\/strong><\/h1>\n\n\n\n<p>Virtual Care 1 &#8211; View and Download<br>Virtual Care 2 &#8211; View and Download<br>Virtual Care 3 &#8211; View and Download<br><br>Virtual Care 1 in Spanish &#8211; Ver y descargar<br>Virtual Care 2 in Spanish &#8211; Ver y descargar<br>Virtual Care 3 in Spanish &#8211; Ver y descargar<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>SPIRA CARE<\/strong><\/h1>\n\n\n\n<p>Spira Care 1 &#8211; View and Download<br>Spira Care 2 &#8211; View and Download<br>Spira Care 3 &#8211; View and Download<br><br>Spira Care 1 in Spanish &#8211; Ver y descargar<br>Spira Care 2 in Spanish &#8211; Ver y descargar<br>Spira Care 3 in Spanish &#8211; Ver y descargar<\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"12531\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to the Participant Resource Center &#8211; your hub for Blue KC health plan tools, materials and information. 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