{"id":12655,"date":"2026-01-28T15:32:57","date_gmt":"2026-01-28T20:32:57","guid":{"rendered":"https:\/\/www.bluekc.com\/blueprint\/?p=12655"},"modified":"2026-03-27T10:24:19","modified_gmt":"2026-03-27T15:24:19","slug":"support-to-help-you-navigate-your-cancer-journey-with-confidence-and-care","status":"publish","type":"post","link":"https:\/\/www.bluekc.com\/blueprint\/healthier-living\/cancer-care\/support-to-help-you-navigate-your-cancer-journey-with-confidence-and-care\/","title":{"rendered":"Support to help you navigate your cancer journey with confidence and care"},"content":{"rendered":"\n<p>At Blue Cross and Blue Shield of Kansas City (Blue KC), we understand that a cancer diagnosis is more than a medical journey. It\u2019s personal, emotional, and often overwhelming, but you don\u2019t have to face it alone.<\/p>\n\n\n\n<p>Blue KC has partnered with Iris by OncoHealth (Iris), a trusted leader in virtual cancer care, to give members convenient access to oncology support services tailored to every step of their cancer journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Specialized cancer support with Iris<\/h2>\n\n\n\n<p>Iris\u2019s virtual cancer support team is here to help you feel informed, supported, and confident.<\/p>\n\n\n\n<p>Iris complements physician-led treatment, giving you trusted virtual support between appointments and after hours. Whether you\u2019re <strong>newly diagnosed, in active treatment, a survivor<\/strong>, or a caregiver, Iris helps make it easier to navigate a cancer diagnosis with compassionate support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Watch this short video to see how Iris can support you every step of the way: <\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/vimeo.com\/1158900576\/a255eb5efe?fl=pl&amp;fe=vl\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2026\/01\/IrisbyOncoHealth-1024x573.png\" alt=\"\" class=\"wp-image-12869\" srcset=\"https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2026\/01\/IrisbyOncoHealth-1024x573.png 1024w, https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2026\/01\/IrisbyOncoHealth-300x168.png 300w, https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2026\/01\/IrisbyOncoHealth-768x430.png 768w, https:\/\/www.bluekc.com\/blueprint\/wp-content\/uploads\/sites\/3\/2026\/01\/IrisbyOncoHealth.png 1291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/vimeo.com\/1158900576\/a255eb5efe?fl=pl&amp;fe=vl\" target=\"_blank\" rel=\"noreferrer noopener\">WATCH VIDEO<\/a><\/p>\n\n\n\n<p>Iris offers <strong>24\/7 virtual support at no additional cost* <\/strong>to eligible members** through your Blue KC health plan. Services include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>24\/7 access to licensed oncology nurses<\/strong> to answer questions and help manage treatment side effects<\/li>\n\n\n\n<li><strong>Emotional health support<\/strong> from oncology-specialized therapists<\/li>\n\n\n\n<li><strong>Nutrition guidance<\/strong> from registered dietitians to help manage appetite, treatment side effects, or recovery<\/li>\n\n\n\n<li><strong>Educational content<\/strong> tailored to your specific cancer type and treatment plan<\/li>\n\n\n\n<li><strong>Tools and resources<\/strong> to help you and your loved ones every step of the way<\/li>\n<\/ul>\n\n\n\n<p><strong>Support from Blue KC Care Management<\/strong><\/p>\n\n\n\n<p>Blue KC is here for your overall health and well-being, including medical, social and benefit-related needs. Our Care Management team offers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Secure messaging <\/strong>through the <a href=\"https:\/\/www.bluekc.com\/care-management\/care-management-app\/\">Blue KC Care Management app<\/a><\/li>\n\n\n\n<li><strong>Personalized care coordination<\/strong> for chronic conditions and complex health needs<\/li>\n\n\n\n<li><strong>Community connections<\/strong> for transportation, housing, and other essential services<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Get started today<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sign up for the Iris Cancer Support Program <\/strong><a href=\"https:\/\/IrisOncology.com\/bluekc-signup\"><strong>here<\/strong><\/a><strong>.<\/strong><\/li>\n\n\n\n<li><strong>To reach the Blue KC Care Management team***<\/strong>, call <strong>816-395-2060<\/strong> or download the <strong>Blue KC Care Management app<\/strong> and use access code <strong>kcbluewelcome<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><em>Blue Cross and Blue Shield of Kansas City has partnered with OncoHealth\u00ae to offer Iris, a service that complements your primary oncology care team. Iris provides access to cancer-specific mental health experts, oncology nutritionists, 24\/7 oncology nursing support and physical symptom management. Available for Apple\u00ae iPhone\u00ae, Google\u00ae Android\u2122 smartphones, on the web, and by phone.<\/em><\/p>\n\n\n\n<p><em>Blue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross Blue Shield Association. This program is managed through OncoHealth, an independent company.&nbsp;<\/em><\/p>\n\n\n\n<p><em>*For costs and further details of the coverage, including exclusions, any reductions or limitations and the terms under which the policy may be continued in force, see your insurance producer or write Blue KC.<\/em><\/p>\n\n\n\n<p><em>**Eligibility is determined by your specific health plan. Please review your plan details or contact Blue KC Customer Service to confirm coverage.<\/em><\/p>\n\n\n\n<p><em>***The Blue KC Care Management team includes registered nurses, social workers, and community health workers trained to help you navigate your care and connect you with resources. The Blue KC Care Management team does not provide treatment or medical advice. The Care Management team is available during normal business hours (Monday \u2013 Friday, 8 a.m. \u2013 5 p.m. CT).<\/em><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"12655\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>At Blue Cross and Blue Shield of Kansas City (Blue KC), we understand that a cancer diagnosis is more than a medical journey. It\u2019s personal, emotional, and often overwhelming, but you don\u2019t have to face it alone. Blue KC has&#8230;<\/p>\n","protected":false},"author":34,"featured_media":12658,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_analytify_skip_tracking":false,"footnotes":""},"categories":[36,39,15],"tags":[],"post-on-community-impact":[],"class_list":["post-12655","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cancer-care","category-care-management-healthier-living","category-healthier-living"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support to help you navigate your cancer journey with confidence and care - The Blueprint<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bluekc.com\/blueprint\/healthier-living\/cancer-care\/support-to-help-you-navigate-your-cancer-journey-with-confidence-and-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support to help you navigate your cancer journey with confidence and care - The Blueprint\" \/>\n<meta property=\"og:description\" content=\"At Blue Cross and Blue Shield of Kansas City (Blue KC), we understand that a cancer diagnosis is more than a medical journey. 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