{"id":13598,"date":"2026-05-29T14:25:11","date_gmt":"2026-05-29T19:25:11","guid":{"rendered":"https:\/\/www.bluekc.com\/blueprint\/?p=13598"},"modified":"2026-05-29T14:25:12","modified_gmt":"2026-05-29T19:25:12","slug":"new-online-member-account-experience-at-mybluekc-com","status":"publish","type":"post","link":"https:\/\/www.bluekc.com\/blueprint\/employers\/tools-resources\/new-online-member-account-experience-at-mybluekc-com\/","title":{"rendered":"New online member account experience at MyBlueKC.com"},"content":{"rendered":"\n<p>When a Blue KC member wants to see plan usage, coverage, find a doc, or understand their benefits, they visit their member account (previously referred to as member portal) at MyBlueKC.com. In June, we will launch the current generation of improvements to each of these sections, plus a new space we\u2019re excited to introduce.<\/p>\n\n\n\n<p><strong><em>New!<\/em><\/strong>&nbsp;Plan Navigator \u2013 This new experience lets members* select a benefit \u2013 medical, behavioral health, pharmacy, dental, and vision \u2013 and see a customized overview of coverage specific to their health plan. Members will find Plan Navigator in the left navigation of their member account.<\/p>\n\n\n\n<p>Watch this short video for a preview of the updates.<\/p>\n\n\n\n<p>[Online Member Account Enhancements]<\/p>\n\n\n\n<p>If you have questions about improvements coming to member accounts, please contact your Blue KC representative.<\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-side-by-side daexthefu-alignment-left\"\r\n\t\t\t\tdata-post-id=\"13598\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                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class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Type your message\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Submit<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>When a Blue KC member wants to see plan usage, coverage, find a doc, or understand their benefits, they visit their member account (previously referred to as member portal) at MyBlueKC.com. In June, we will launch the current generation of&#8230;<\/p>\n","protected":false},"author":26,"featured_media":13602,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_helpful_status":1,"_analytify_skip_tracking":false,"footnotes":""},"categories":[46,12],"tags":[60],"post-on-community-impact":[],"class_list":["post-13598","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools-resources","category-employers","tag-employers-all"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New online member account experience at MyBlueKC.com - The Blueprint<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bluekc.com\/blueprint\/employers\/tools-resources\/new-online-member-account-experience-at-mybluekc-com\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New online member account experience at MyBlueKC.com - The Blueprint\" \/>\n<meta property=\"og:description\" content=\"When a Blue KC member wants to see plan usage, coverage, find a doc, or understand their benefits, they visit their member account (previously referred to as member portal) at MyBlueKC.com. 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