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<\/figure>\n\n\n\nFound on the MyBlueKC.com homepage under My Plan, Plan Navigator:<\/p>\n\n\n\n
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- Provides quick answers about whether a service is covered<\/strong>
Members see how their current plan covers services such as doctor visits, surgery, lab work, pregnancy care, and behavioral health.<\/li>\n\n\n\n- Personalizes benefit information based on a member’s current situation<\/strong>
Messaging changes based on whether a member has met deductibles and out-of-pocket maximums, making the information relevant and actionable.\u00a0<\/li>\n\n\n\n- Sets realistic expectations about healthcare costs<\/strong>
Members can see what portion of a service their plan will pay and what their financial responsibility may be before receiving care.\u00a0<\/li>\n\n\n\n- Shows real-time deductible and out-of-pocket progress<\/strong>
The Spending Tracker shows members where they stand financially within their plan year.\u00a0<\/li>\n\n\n\n- Connects members directly to finding care<\/strong>
Members can move from learning about a service to finding an appropriate in-network provider without starting over somewhere else.\u00a0<\/li>\n\n\n\n- Highlights important requirements before care is received<\/strong>
Clearly indicates when prior authorization is required, helping members avoid surprises and delays.<\/li>\n\n\n\n- Provides relevant educational content and resources related to the care being considered<\/strong>
Includes pregnancy resources like breast pump information, our new Surgery Success Guide for prep and recovery, cancer screening guidelines, and tools that direct members toward cost-effective and symptom-appropriate care settings.<\/li>\n<\/ul>\n\n\n\nShare the power of Plan Navigator with employees<\/strong><\/h2>\n\n\n\n
Please share this article with your employees during Open Enrollment.<\/p>\n\n\n\n
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- Personalizes benefit information based on a member’s current situation<\/strong>