{"id":1587,"date":"2024-01-18T08:20:12","date_gmt":"2024-01-18T13:20:12","guid":{"rendered":"https:\/\/www.bluekc.com\/blueprint\/?p=1587"},"modified":"2025-04-18T14:23:41","modified_gmt":"2025-04-18T19:23:41","slug":"an-important-message-for-your-clients-about-emergency-room-use","status":"publish","type":"post","link":"https:\/\/www.bluekc.com\/blueprint\/agents\/an-important-message-for-your-clients-about-emergency-room-use\/","title":{"rendered":"An important message for your clients about emergency room use"},"content":{"rendered":"\n

The emergency room is absolutely where your clients should go for life-threatening illnesses or injuries, such as chest pain, head trauma, and other serious conditions<\/a>.<\/p>\n\n\n\n

However, ERs see far too many minor injuries and illnesses \u2013 respiratory infections, UTIs, sprains, headaches \u2013 which contribute to long wait times and unnecessary patient expense.<\/p>\n\n\n\n

In an environment where hospitals and ERs are short staffed and patient emotions are escalated due to long waits, please help educate your clients about when to head to the ER and when another option is more appropriate.<\/p>\n\n\n\n

Consider printing this article for clients, pasting it into an email, or posting it on your business website or blog.<\/p>\n\n\n\n

Getting the right care at the right place may not mean going to the ER<\/strong><\/strong><\/h2>\n\n\n\n

The ER is absolutely where you should go for a life-threatening illness or injury, such as chest pain, head trauma, and other serious conditions<\/a>.<\/p>\n\n\n\n

However, for minor injuries or illnesses \u2013 such as a respiratory infection, UTI, sprain, headache \u2013 you have options that provide faster,<\/em> less expensive, more appropriate care<\/em>.<\/p>\n\n\n\n

Where to go for care<\/strong><\/strong><\/p>\n\n\n\n

Use this guide to know where to go for care before you need it.<\/p>\n\n\n\n

Primary care physician (PCP)<\/strong><\/p>\n\n\n\n

For sick care, minor injuries, annual preventive visits, diagnostics, and management of chronic conditions, a PCP<\/a> is the best option. Your PCP may be a Spira Care provider*, in-network doctor, nurse practitioner, or physician assistant.<\/p>\n\n\n\n

Virtual care<\/strong> <\/p>\n\n\n\n

Virtual care<\/a> is a good option for minor issues like a cold, flu, or pink eye, or if you need care at night, on the weekend, or when your doctor is not available. You can visit a virtual care doctor through the MyBlueKC mobile app<\/a> or at BlueKCVirtualCare.com<\/a>.<\/p>\n\n\n\n

Retail health clinics<\/strong> <\/p>\n\n\n\n

Visit a retail health clinic<\/a> in a supermarket, drugstore, or big-box retail store for minor, uncomplicated illnesses or injuries when you cannot wait for an appointment with your PCP.<\/p>\n\n\n\n

Urgent care<\/strong> <\/p>\n\n\n\n

Urgent care<\/a> is an option for non-life-threatening injuries or illnesses that require immediate care, such as ear pain, persistent diarrhea or vomiting, minor burns, or a shallow cut.<\/p>\n\n\n\n

Need a PCP? <\/strong><\/p>\n\n\n\n