Already tried a required medication? Here’s what to do:
If you have already tried a medication that Blue KC is requiring you to take as part of the step therapy program, your doctor can request an exception to the rules and limitations by submitting an online prior authorization request that includes supporting documentation. We also provide a form for members to submit these requests but recommend your doctor complete this step because they have your full set of medical records that allow us to complete a fair and thorough review.