If I have an HMO plan, why didn’t I receive the PCP I signed up for during open enrollment?

The PCP you may have selected during open enrollment may not be accepting new patients. Or, you may have chosen a physician who is classified as a specialist. Specialists cannot be designated as a PCP. Physicians who specialize in family practice, general practice, internal medicine or pediatrics can be designated as your PCP. If you are not satisfied with the PCP assigned to you, you may change your PCP.