What if you could access care right from your home? With telehealth, you can visit a doctor without having to go to an office or hospital. This will reduce your risk of being exposed to COVID-19.

Telehealth involves the use of telecommunications and virtual technology, including video conferencing, to deliver healthcare outside of traditional healthcare facilities. Telehealth technology enables providers to remotely evaluate and diagnose patients as well as prescribe medications and treatments.

Take Care with Telehealth

Now, more than ever, Blue KC encourages you to use telehealth when your provider recommends this option. You can see your provider for most of your routine healthcare needs through virtual care (face-to-face video), telephone, e-mail, or text.

During the pandemic, Blue Medicare Advantage is covering sick and wellness telehealth visits. Members will have $0 copays until June 30, 2020, at which time we will re-evaluate based on COVID-19 developments.

Your PCP has Your Back

What’s the first thing to do if you think you’ve been exposed to COVID-19? Call your primary care physician or healthcare provider for instructions. Do NOT walk into a healthcare facility without contacting the facility in advance – it could put others at risk.

If you are unable to contact your provider, you can speak with doctors who have undergone COVID-19 training through Blue KC Virtual Care. The app is available on the Apple App Store and Google Play or at If it’s an emergency, call 911.