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Member BenefitsPharmacy & Prescriptions
Jun 15, 2026

Let’s Chat About Your Prescription Drug Options

You may remember that Blue Cross and Blue Shield of Kansas City (Blue KC) gives you access to a service called Rx Savings Solutions (RxSS). The team at RxSS can answer questions about your prescription costs, pharmacy benefits, and more.

Here’s something new: Blue KC members can now log in to their RxSS account to start a secure one-on-one web chat with a pharmacy technician.

What to know:

  • Use this convenient resource to get real-time support and learn about other potentially lower-cost options you may have for prescriptions.
  • This personalized chat feature is available Monday–Friday from 7 a.m.–8 p.m. CT.
  • Access your RxSS account online to start a chat today.

You can also access RxSS by downloading the MyBlueKC App at bluekc.com/mybluekcapp. Once downloaded, click Plan Benefits & Coverage > Pharmacy Plan Benefits > Spend Less on Prescription Drugs (Continue to Rx Savings Solutions).

RxSS is an independent company providing prescription drug administration services.

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