World-Class Customer Experience: Blue KC Leads the Way
Customer Experience – customers’ perceptions and feelings about their relationships, connections, and touchpoints with a particular company.
At Blue KC we firmly believe in going the extra mile for our members and partners. And the top customer experience experts across the country have taken notice, as Blue KC and its employees were again honored with multiple prizes across numerous Customer Experience categories in 2023.
Customer Centricity World Series Awards
The prestigious Customer Centricity World Series Awards 2023, run by ARCET Global, awarded Blue KC with wins in two categories: Customer Insights and Feedback VOC (Voice of the Customer), and Complaint Handling. The event featured over 210 Entries from 98 companies across 26 countries and 19 categories, where finalists were evaluated by a large panel of independent expert judges.
US Customer Experience Awards™
Blue KC was also a big winner at the 2023 US Customer Experience Awards™, taking home Gold in the Customers at the Heart of Everything™ category. The US Customer Experience Awards™, presented by Awards International®, is the premier celebration of customer experience excellence across the United States. The awards seek to shine a light on those who put their customers center-stage, fostering learning, sharing, networking, and the building of valuable relationships. Each award is granted the Outstanding Awards Trust Mark by The Independent Awards Standards Council, which guarantees fairness and transparency.