Blue KC Earns National Accreditation for Driving Better Health Outcomes

The achievement makes Blue KC part of a select group of commercial health plans who hold this accreditation

KANSAS CITY, MO. (July 10, 2026) — Blue Cross and Blue Shield of Kansas City (Blue KC) has accomplished something very few commercial health plans have done by earning National Committee for Quality Assurance (NCQA) Health Outcomes Accreditation (HOA) for its Commercial PPO product.

While Blue KC has long maintained NCQA Health Plan Accreditation (HPA), this HOA designation represents a distinct and more specialized recognition that highlights Blue KC’s ability to use data, analytics and continuous improvement to identify gaps in care and take meaningful action to improve health outcomes and member experience.

Nationally, only about 10% of NCQA-accredited commercial health plans hold this accreditation, placing Blue KC among a select group.

“The accreditation demonstrates that Blue KC has built the infrastructure, governance, processes and accountability necessary to continuously improve member outcomes and experiences over time,” said Jenny Housley, President of Blue KC. “It reinforces our commitment to delivering high-quality, equitable care and advancing better health outcomes for the members and communities we serve.”

NCQA describes the HOA program as a framework for translating population insights into meaningful improvements in care and outcomes. The accreditation, which is effective through June 29, 2029, validates Blue KC’s ability to:

• Understand the unique needs of the populations Blue KC serves through robust data and analytics.
• Identify opportunities to improve health outcomes, access to care and member experience.
• Implement targeted interventions and monitor progress through ongoing measurement and evaluation.
• Sustain a culture of continuous quality improvement that is integrated throughout the organization.

About Blue Cross and Blue Shield of Kansas City  
Blue Cross and Blue Shield of Kansas City, the largest not-for-profit health insurer in Missouri and the only not-for-profit commercial health insurer in Kansas City, has been part of the Kansas City community since 1938. Blue Cross and Blue Shield of Kansas City provides health coverage services to more than one million residents in the greater Kansas City area, including Johnson and Wyandotte counties in Kansas and 30 counties in Northwest Missouri. Our mission: to provide affordable access to healthcare and to improve the health of our members. Blue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross Blue Shield Association. For more information on the company, visit its website at BlueKC.com.