Member BenefitsUsing Your Benefits
May 20, 2024
4 Minute Read

Get Care and Therapy Virtually with Blue KC

Virtual Sick Care

Virtual sick care is a convenient benefit and service offered to Blue Cross and Blue Shield of Kansas City (Blue KC) members. In-network providers are available 24/7 for common sick care needs – no matter where you are. Doctors can review your history, answer questions, diagnose, treat, and even prescribe medications.

Schedule a virtual visit when:

  • You have minor illness issues like upper respiratory infection, flu, or pink eye
  • You want a convenient consultation at home, at work, or when traveling
  • You need care on nights, weekends, or your Primary Care Doctor is unavailable

Members can visit with a virtual care doctor through the MyBlueKC mobile app or at

Virtual Therapy

Get the help you need in the comfort of your own home. Blue KC offers virtual therapy through the member portal giving members the flexibility to see a therapist when it’s most convenient for them. We have licensed therapists who can help with anxiety, depression, relationships, stress, and more.

Meet with a behavioral healthcare provider using your computer or smartphone. Behavioral health is by appointment only. To get started visit or download the MyBlueKC app today. Affordable visits are based on your plan’s benefits (costs can vary based on the behavioral healthcare provider type you choose to see).

Mindful by Blue KC – available to Blue KC members

Mindful by Blue KC is a behavioral health initiative dedicated to addressing access and reducing stigma to support your behavioral health needs. This initiative comes to life in the form of services and tools created to address depression, anxiety, substance abuse and everyday changes.

You are one phone call away from being connected with a Mindful Advocate who will be in your corner 24/7. They will match you to the right care and services, answer benefit questions, guide your care plan, and get you on the path to feeling better. They will help members access tools including in-person, text, online therapy, and virtual visit options specific to the members behavioral healthcare needs.

Call 833-302-MIND (6463) or the behavioral health number on your member ID card today.

Have more questions on where to go for care?

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