Take a moment to familiarize yourself with the important details on your card—they’re key to making the most of your coverage:
- Member ID Number – Number we use to identify you and your policy. Contains a three letter prefix, followed by your ID number. You do not need to include the prefix when providing your member ID number.
- Suffix – This number is unique for each member covered on your policy.
- Group Number – Number we use to classify members into groups, usually by the employer they receive their plan from, or a direct pay group.
- Plan Type – Describes what type of plan you have (for example, a PPO plan).
- Customer Service Phone Number – Our team is available Monday through Friday, from 8 a.m. to 8 p.m. Central Time. We’re here to help.
- Network Name – This is the network of hospitals, doctors and other healthcare professionals that accept your Blue KC policy. It’s important that you see providers in this network to maximize the benefits of your policy.


Need more information on your Medicare Supplement options?
Your partner in health, in the palm of your hand
The MyBlueKC app makes it easy to manage your Blue KC coverage – no matter where you are. From claims to out-of-pocket costs to finding care, you’ll have the information you need to manage your plan and get the most from your Blue KC coverage. All you need is a smartphone and the MyBlueKC app.
- Take your digital ID card with you to your doctors
- Find in-network doctors, hospitals and urgent care
- Check your claims status and costs
- Connect with a Blue KC representative
