Spira Care achieves lower total cost of care, top quality metrics for 2025

The successful results include a 7.3% decrease in total cost of care and finishing at the top in quality metrics for several preventive measures

KANSAS CITY, MO. (July 22, 2026) — Blue Cross and Blue Shield of Kansas City (Blue KC) is pleased to announce cost of care and quality metric achievements that Spira Care accomplished in 2025, based on value, quality, and social determinants of health.

Value
The percentage Spira Care has lowered short- and long-term costs for members and employers.

• 7.3%² decrease in total cost of care for Blue KC members using Spira Care Centers compared to those using medical homes³ in the BlueSelect Plus network.
• 50.3%² decrease in urgent care visits for Blue KC members using Spira Care Centers.
• 40.2%² increase in primary care provider visits for Blue KC members using Spira Care Centers.

Quality
Quality metrics in the 100th percentile means Spira Care is performing at the very top compared to peers. In simple terms, more people are getting the preventive care they need, and chronic conditions are being managed better than most providers.

• 100th percentile for:
  • Colorectal screenings (45-75 years)
  • High blood pressure control (18-85 years)
  • Glycemic status assessment >9% or no value
  • Kidney health evaluation for patients with diabetes (18-64 years)
  • Adult shingles immunization (50-65 years)
• 97th percentile for adult Td/Tdap immunization (19-65 years)
• 90th percentile for avoiding antibiotic treatment for acute bronchitis (3 months+)
• 78th percentile for adult flu immunization (19-65 years)

Social Determinants of Health (SDoH)
Spira Care goes beyond treating medical issues alone. Patients are screened for food access, housing, transportation, and other SDoHs. When a need is identified, support is provided within 30 days. This means care teams address real-life factors that can impact health and help remove barriers so patients can stay healthy.

• 10 of 10 points achieved for SDoH screening (0-74 years)
• 10 of 10 points achieved for determining patients with a positive SDoH screen or identified need for food, housing or transportation who received an intervention within 30 days

“These significant results are a credit to the hard work from the Spira Care team,” said Adrienne Williams, DVP, Care Center Operations. “Each day, every member of our doctor-led Care Team is working toward the same goals: improving health outcomes, making care easier to access and lowering the total cost of care. At Spira Care, we are proud to deliver integrated, whole person care and support our patients through every step of their healthcare journey.”

In the world of advanced primary care, where high-quality patient outcomes – not high patient volume – is the focus, Spira Care has rightfully earned a seat at the table with its:

• Full array of primary care services under one roof to treat the whole person
• Care Teams of doctors, advanced practice providers, care guide RNs, behavioral health consultants, and other professionals
• No copay, deductible, or additional costs for eligible Blue KC members¹
• Range of appointment times at nine Spira Care Centers across the Kansas City metro:
  • Sick care appointments available same-day, next-day, including early and late hours, and weekend appointments at most locations
  • Annual checkup appointments available within weeks at most locations

This is the Spira Care difference, and we talk about it a lot because we believe in it, patients and Care Teams applaud it, and our success measures support it.

1. Blue KC members enrolled in plans (without a Health Savings Account) with exclusive access to Spira Care Centers will have no additional cost for any appointment or service provided at a Spira Care Center. Blue KC members enrolled in a plan with a Health Savings Account or HSA eligible with exclusive access to Spira Care Centers will incur a charge for an office visit at a Spira Care Center. Once a member has met their deductible, any future primary care needs at a Spira Care Center are at no additional cost. Preventive services are covered at 100%.
2. Data sources for rolling 12 months ending 1/31/2026. Risk adjusted.
3. Medical home is an approach to providing comprehensive primary care that facilitates partnerships between patients, clinicians, medical staff, and families. It extends beyond the clinical practice and includes specialty care, educational services, family support, and more. American Academy of Pediatrics

About Blue Cross and Blue Shield of Kansas City  
Blue Cross and Blue Shield of Kansas City, the largest not-for-profit health insurer in Missouri and the only not-for-profit commercial health insurer in Kansas City, has been part of the Kansas City community since 1938. Blue Cross and Blue Shield of Kansas City provides health coverage services to more than one million residents in the greater Kansas City area, including Johnson and Wyandotte counties in Kansas and 30 counties in Northwest Missouri. Our mission: to provide affordable access to healthcare and to improve the health of our members. Blue Cross and Blue Shield of Kansas City is an independent licensee of the Blue Cross Blue Shield Association. For more information on the company, visit its website at BlueKC.com.