Health Programs | Member Benefits - Blue Cross and Blue Shield of Kansas City

Whole Person Health Support

Everyone has different health goals. We are here to help you find actionable ways that empower you to help improve or manage your health.

Behavioral health services for the whole you.

Every day, the numbers rise. And all to often, conditions like depression, anxiety and substance use go untreated. We know it can be hard to admit you need help and even harder to get it. And that’s why we have enhanced the behavioral health services provided in member health plans with Mindful by Blue KC.

Mindful by Blue KC is a behavioral health initiative dedicated to reducing the stigma around behavioral health in our communities while making care more accessible and affordable. We’re here to give our members the care and support they need.

Your single point of contact

In a unique role exclusive to Blue KC health plans, there is a Mindful Advocate in your corner who is available to help 24/7. And as a Blue KC member, all you have to do is reach out. It’s incredible to have one person to call for all your behavioral healthcare needs. A Mindful Advocate is here to support you. Match you to the right care and services. Guide your care plan. And get you on the path to feeling better.

A Mindful Advocate can help members access tools including in-person, text, online therapy, and virtual visit options specific to the members behavioral healthcare needs.

Blue KC Virtual Care App

Access to a network of therapists trained and licensed in Virtual Care therapy techniques providing scheduled therapy visits, medication management, and specialty services like psychiatry. Normal cost-sharing and out-of-pocket maximum limits apply.

Online Self-Guided Tools

Unlimited access to resources to manage stress, improve mood and more at no cost to Blue KC members.

Expedited Access Network

Priority access to a behavioral health appointment through a curated network for Blue KC members experiencing a crisis. Normal cost-sharing and out-of-pocket maximum limits apply.

Managed Behavioral Health

Mindful Advocates help Blue KC members navigate the behavioral healthcare system by identifying in-network providers that best fit their needs by type and specialty. Normal cost-sharing and out-of-pocket maximum limits apply.

To Learn More

Visit MindfulBlueKC.com.
Talk with a Mindful Advocate 24/7. Call 833-302-MIND (6463).
Call the behavioral health number on your member ID card.

Mindful by Blue KC

A Healthier You

Take control, stay on course in your health journey, earn chances to win great prizes.

A Healthier You™ is a family of health and wellness services that you can access anytime – right from your personalized member portal. As we like to tell members, it’s like having a digital wellness coach to support you every step of your health journey.

Connect with A Healthier You to evaluate your health, set wellness goals, get personalized care plans and complete health actions to help maintain a healthy lifestyle. As you work toward your goals, you’ll earn points for chances to win gift cards to popular retailers.

With every tap, create a healthier you

Take your Health Risk Assessment

Connect a device to track your steps, sleep, nutrition and more

Get reminders for preventive exams

Browse the health library to improve your health knowledge

To Learn More

1. Download The App

Go to your app store, then search for "MyBlueKC" app.

2. Once Logged In, Click on Health & Wellness.

A Healthier You will be listed as one of the options on this screen.

Blue365®

Your destination for healthy savings.

With Blue365®, great deals are yours for every aspect of your life – like 20% off at Reebok.com, discounted products through Jenny Craig or a gym membership for just $25 a month.

Blue365® can help make living well more affordable with year-round discounts and exclusive offers.

Check out these discounts from top brands, including

Discounts are subject to change. Check BLUE365DEALS.COM/BLUEKC for active discounts.

Ready to take advantage of the savings?

Grab your Blue KC member ID card and go to Blue365deals.com/BlueKC. Once you've registered, we’ll deliver weekly deals right to your inbox.

Lifestyle Program Benefit

Find steps and tools that can help you in your quest to lose weight and feel your best.

Blue KC invites you to get healthier with a covered benefit that can help you in your quest to lose weight and feel your best. If you qualify, we’ll match you with a program that fits your lifestyle and keeps you on track with one-on-one support from a trained health coach, including virtual options.

Blue KC has partnered with Solera to offer you a personalized experience from a leading health solution like WW (Weight Watchers® reimagined). The best part? It’s completely paid for by your health plan if you qualify.

Pick the right program for you

Choose from a variety of programs, from virtual personal coaching to small group meetings. Each program has milestones to help you stay on track and earn free tools.

Get free digital tools!

After you qualify and are matched to a lifestyle program, we’ll send a smart scale within a week (digital programs only) and an activity tracker after 4 weeks.*

It's a covered benefit - that means no cost!

If you qualify, this benefit is paid for 100%. And so is your matching lifestyle program.

Find out if you qualify

Take a 1-minute quiz at Solera4me.com/BlueKC.

*For participants who complete four weeks of activity meeting Diabetes Prevention Program guidelines. Applies to select activity tracker models. Limited to one per person. While supplies last. Solera Health reserves the right to discontinue at any time. Solera4me is provided by Solera Health, an independent company.

Chronic Conditions

When left unchecked, a chronic health condition can have negative consequences on your quality of life. Our specialized nurses and programs can help you manage your current health and find tools that may help avoid future problems.

Livongo for Diabetes

Diabetes self management personalized for you.

When you have diabetes, there’s a lot to keep up with every day. The Livongo for Diabetes program makes it easier to keep track of your blood sugar. If you qualify, we’ll send you a free glucose meter that provides instant support for abnormal readings, along with unlimited strips and lancets.

Take measure of Livongo

Personalized tips with each blood glucose check

Real-time support when you’re out of range

Strip reordering, right from your meter

Optional family alerts to keep everyone in the loop

Health summary reports sent directly from your meter

Automatic uploads mean no more paper logbooks

Nurses for one-on-one support

If you’ve been diagnosed with diabetes, Blue KC nurses can help you understand your care plan, answer your questions and direct you to helpful tools and resources. Above all, they’ll support you and encourage you. Added bonus? They’ll keep your doctor informed about your health status, making sure your whole care team is on the same page.

Two ways to sign up:

1. Register online

Join.livongo.com/BLUEKC/register.

Use code BLUEKC.

2. Give us a call

Call (800) 945-4355 and we will guide you through the process.

Livongo is an independent company that manages the diabetes management program on behalf of Blue KC.

Chronic Condition Management

Get help managing your condition every step of the way.

Complex Care

Managing a complex health issue can be overwhelming. With Blue KC, you’ll find compassionate support from a highly-trained staff ensuring you won’t have to navigate the healthcare system alone.

Complex Medical Case Management

Specialized programs for high-risk conditions.

If you’re experiencing or have experienced a significant injury or illness or are managing a complex chronic condition, navigating the healthcare system can be overwhelming.

Blue KC offers compassionate support from a highly-trained staff including our in-house registered nurses for conditions including:

Traumatic Brain Injury

If you’ve experienced a brain injury, our specialized in-house team will offer support and guidance through your recovery journey.

Transplant Surgery Program

Our in-house transplant experts will make sure you're well-informed and well-prepared for this life-changing process.

High-Risk Maternity

If you’re a high-risk mom, our expert obstetric team can help you find the tools, resources and support you need throughout your pregnancy.

To learn more about the Blue KC complex medical case management program:

Call 816-395-2060 or toll-free 1-800-892-6116.

Email our specialized team at Care_Management@BlueKC.com.

Oncology

A team in your corner to help you through the fight.

No one should face cancer alone. That’s why Blue KC takes an empathetic approach to help members and their families fight this uncertain and complex diagnosis.

If you’ve just been diagnosed or are battling cancer, Blue KC’s highly experienced and specialized oncology team, led by an in-house oncology physician, is here to help answer your questions.

Your assigned certified Blue KC nurse case manager also helps ensure your full spectrum of care is addressed, including facilitating communication between your primary care team and all specialists by:

Helping to explain your diagnosis

Discussing your treatment options

Managing your symptoms

Recommending or Reviewing Best Practices and treatment plans with your providers

TO LEARN MORE ABOUT THE BLUE KC ONCOLOGY PROGRAM AND FOR IMMEDIATE SUPPORT:

Call 816-395-2060 or toll-free 1-800-892-6116.

Email our specialized team at Care_Management@BlueKC.com.

Transitions of Care Program

Get assistance moving from a healthcare setting back home.

Advanced Illness Program

Compassionate support for life’s toughest moments.

Pregnancy

Getting ready for your new arrival can be both exciting and overwhelming. Our team of highly qualified, caring professionals are here to provide tools and resources for you throughout your pregnancy.

Pregnancy Benefits

Your pregnancy is covered by your Blue KC health plan – starting with your first doctor’s visit.

Coverage varies from plan to plan so be sure to check your plan’s details.

Most plans cover:

Prenatal Care

STD testing
Vitamins
Gestational diabetes testing
Rh incompatibility testing

Childbirth (including complications)

Post-birth

Breastfeeding counseling and equipment
Birth control

High-risk pregnancy

A high-risk pregnancy can be complex and include risks of complications for mother and/or baby. Our specialized obstetric team can provide a variety of tools and resources to help guide your care.

Breast Pump Benefit

If you have this benefit, Blue KC will cover the allowable charge for a breast pump purchase¹. At about 30 weeks get a prescription from your doctor, then order your pump by contracting an in-network provider.²

¹ If you are unsure if your plan includes the breast pump benefit, please call Customer Service at the number listed on your member ID card.

² Find the provider listing on MyBlueKC.com under Health Programs, then the Pregnancy tab.

Motherhood Deserves A 24/7 Mindful Advocate

Expectant and new moms may experience stress, anxiety, the baby blues, or post-partum depression. A Mindful Advocate is here to support you and match you to the right care.

For help, call 833-302-MIND (6463) or the behavioral health number on your member ID card, or visit MindfulBlueKC.com to learn more.

Don't forget to give us a call

Once your baby arrives, make sure to contact your HR department to have them added to your plan. You must add your baby to your plan within 30 days of birth.³

³ Be sure to choose your pediatrician earlier in your pregnancy so you can be sure they are in-network. You can find in-network pediatricians by logging into MyBlueKC.com.

To Learn More

1. Log into mybluekc.com

and click Health Programs, then the Pregnancy tab.

2. Give us a call

Call Customer Service at the number on your member ID card.

Find a Lactation Counselor

Here's a directory of providers and hospitals who offer advice and support for breastfeeding families.

See Directory

Locate Doctors Worldwide

When you're travelling the world, the Blues have you covered. To find doctors and hospitals outside of the U.S., visit Blue Cross Blue Shield Global Core.

Visit Global Core

Behavioral Health

If you, or a loved one, are dealing with depression, anxiety, or a substance use disorder, we want you to know - you're not alone. We are proud to introduce Mindful by Blue KC - a set of affordable and accessible behavioral health services like text therapy, well-being resources and much more. It all starts with a Mindful Advocate, licensed behavioral health clinicians, available 24/7 and just one call away. A single point of contact for listening, matching members to providers and guiding care care plans.

EXPLORE MINDFUL BY BLUE KC

Member Health Programs

Whole Person Health Support

Your single point of contact

Blue KC Virtual Care App

Online Self-Guided Tools

Expedited Access Network

Managed Behavioral Health

To Learn More

Mindful by Blue KC

With every tap, create a healthier you

To Learn More

1. Download The App

2. Once Logged In, Click on Health & Wellness.

Ready to take advantage of the savings?

Pick the right program for you

Get free digital tools!

It's a covered benefit - that means no cost!

Find out if you qualify

Featured Videos

Chronic Conditions

Take measure of Livongo

Nurses for one-on-one support

Two ways to sign up:

1. Register online

2. Give us a call

Blue KC's team of in-house registered nurses offer specialized support to keep you on track

To learn more

Complex Care

Traumatic Brain Injury

Transplant Surgery Program

High-Risk Maternity

To learn more about the Blue KC complex medical case management program:

Helping to explain your diagnosis

Discussing your treatment options

Managing your symptoms

Recommending or Reviewing Best Practices and treatment plans with your providers

TO LEARN MORE ABOUT THE BLUE KC ONCOLOGY PROGRAM AND FOR IMMEDIATE SUPPORT:

To learn more about the Blue KC Transitions of Care Program:

To learn more about the Blue KC Advanced Illness Program:

Pregnancy

Most plans cover:

Prenatal Care

Childbirth (including complications)

Post-birth

High-risk pregnancy

Breast Pump Benefit

Motherhood Deserves A 24/7 Mindful Advocate

Don't forget to give us a call

To Learn More

1. Log into mybluekc.com

2. Give us a call

Find a Lactation Counselor

Locate Doctors Worldwide

Behavioral Health

We're with you every step of the way