We Are Here for You. Today. Tomorrow. For Good.

2020
Annual Report

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We Are Here For You.Now, More Than Ever.

Blue Cross Kansas City Logo

Erin Stucky

President and Chief Executive Officer

Fulfilling our promises.
Focusing on our mission.

In 2020, everything changed.

Our day-to-day lives, the ways we interact, and the institutions we depend on suddenly shifted. Our bedrooms became makeshift offices. Our schools were vacant while teachers and children used technology to connect. Our favorite restaurants converted to take-out. And our stadiums and theaters shut their doors.

But more importantly, we learned nothing matters more than keeping our loved ones safe. We realized staying well becomes a priority when the health of our families and friends is threatened. We changed our day-to-day lives to keep an invisible threat as far away as possible.

At Blue KC, we found solutions to problems we never imagined because even as everything changed, our focus never wavered.

And as we continued to move forward, powered by a determination deeply rooted in our ties to the Kansas City community and our commitment to keeping our promises, we found solace and strength in our mission: to provide affordable access to healthcare and improve the health of our members.

We proved that we are here for you. Today. Tomorrow. For Good.

Articles

Making a Difference

A year of unprecedented challenges was also a time when heroes rose up to inspire us and help us all find a strength and resilience we didn’t know we had. We’re proud of our community. And we’re glad we were able to meet the challenge and stay focused on what matters most. Our members.

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Personalized Healthcare

As the journey to living healthy lives took an unexpected turn in 2020, we continued to find ways to fulfill our mission. From expediting the introduction of a program offering behavioral health tools and resources to offering members more affordable, accessible options, we provided award-winning service when the community needed it most.

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Community Investment

Not everything was put on hold during the pandemic. Local nonprofit organizations still needed support to continue their good work. From donating much-needed funds to feeding those in need to sponsoring fundraisers, Blue KC and our employees stepped up, finding new ways to invest in our community.

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COVID-19 Response

Numbers can’t begin to tell the story of how our community and company came together to successfully navigate the pandemic. We adapted our operations to meet the unprecedented challenge, working together to not just react, but find ways to support our members and the Kansas City area.

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Making a Difference

Personalized Healthcare

Community Investment

COVID-19 Response

A Year to Remember

https://bluekcmemberportal.azureedge.net/consumer/annual-report-2020/
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providing affordable access to healthcare and improving the health of our members.